Privacy Policy

1. Introduction

Welcome to NV Creative (“us”, “we”, or “our”). At NV Creative, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with us, whether through our services, website, or communication channels.

2. Information We Collect

We may collect and process the following types of personal information:

• Identity Information: Includes your name, title, and any identifying details you provide when signing up for our services or communicating with us.

• Contact Information: Includes your email address, phone number, and postal address when you inquire about or register for our services, subscribe to updates, or contact us directly.

• Technical Information: When you visit our website, we automatically collect data such as your IP address, browser type, device information, and browsing patterns to improve our services and personalize your experience.

3. Use of Personal Information

We use your personal information for the following purposes:

• Service Delivery: To manage and deliver our photography, videography, and marketing services, process bookings, and provide customer support.

• Communication: To send you updates, newsletters, or respond to inquiries about our services.

• Personalization: With your consent, we use technical data to tailor our website to your preferences, ensuring a more personalized experience.

• Marketing: With your consent, we may send you promotional materials, including special offers or updates on our services and events.

• Feedback and Improvement: To request your participation in surveys or feedback that help us enhance our services.

4. Disclosure of Personal Information

We may share your personal information in the following instances:

• Service Providers: We may share your data with trusted third-party service providers who assist in delivering our services or managing our business operations.

• Legal Requirements: We may disclose your personal information in response to legal obligations or valid legal requests.

• Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the relevant parties.

5. Your Rights

You have the right to:

• Access, correct, or update your personal information.

• Request the deletion of your data.

• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at hello@nvcreative.com.au.

6. Data Security

We take appropriate security measures to safeguard your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet can be guaranteed to be 100% secure.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your user experience and collect technical data. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services or legal obligations. Any updates will be posted on our website with the date of revision.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at hello@nvcreative.com.au.

Last updated: 17/9/2024